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Frequently Asked Questions

Where should I park my vehicle if I’m not staying at the hotel?
We offer a valet service to our Spa guests, when you enter the hotel drop by the bell desk, and let them know you have a Spa treatment. It’s $5.00 plus tax for the entire day.

What should I wear to the Spa?
You will be provided with a wrap if you would like to use the eucalyptus steam, robe and spa sandals.

Do you have amenities to use before or after my treatment?
Yes, as a guest of the Spa you will have access to our eucalyptus steam room, swimming pools, hot tubs, fitness center and sauna.

Am I able to claim massage treatments through health insurance?
Yes, if you book a therapeutic massage with a BC Registered Massage Therapist. Please specify at the time of booking that you require an RMT.

How earlier should I arrive before my scheduled treatment?
We suggest arriving at least 20 minutes prior to your treatment time. This will give you time to fill out a health form, get changed and if you wish enjoy the amenities.